Privacy policy

At US Drinkify, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, or interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from US Drinkify, we may collect certain personal information, including:

  • Full name and contact details.
  • Email address and phone number.
  • Billing and shipping addresses.
  • Order details and purchase history.
  • Payment transaction information processed through secure payment providers.
  • Device information, IP address, browser type, and website activity.
  • Customer service inquiries and communications.

We collect information directly from you, automatically through your use of our website, and from service providers involved in processing your orders.

How We Use Your Information

We use the information we collect to operate and improve our online store, including to:

  • Process, confirm, and fulfill customer orders.
  • Arrange shipping and delivery of purchased products.
  • Communicate order updates and shipping notifications.
  • Respond to customer inquiries and support requests.
  • Process returns, refunds, and exchanges.
  • Improve website functionality and shopping experiences.
  • Detect and prevent fraudulent or unauthorized transactions.
  • Send promotional emails and special offers where permitted by law.
  • Comply with applicable legal and regulatory obligations.

Payment Information

Payments made through US Drinkify are processed using payment providers available through our Shopify-powered store.

We do not directly store complete credit card numbers or card security codes on our website. Payment information is handled by authorized payment processors according to their security standards and privacy practices.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, remember shopping preferences, analyze website traffic, and support relevant advertising where applicable.

Cookies may help us maintain shopping cart information, understand customer interactions, and improve website performance.

You can manage cookies through your browser settings and any privacy preference controls available on our website. Disabling certain cookies may affect some website features.

Sharing Your Personal Information

We may share necessary personal information with trusted service providers to operate our business and fulfill customer orders.

These providers may include:

  • Shopify, our e-commerce platform provider.
  • Payment processors and fraud prevention services.
  • Shipping carriers and delivery partners.
  • Website analytics and marketing service providers.
  • Customer support and communication service providers.

We may also disclose information when required by law, to respond to lawful requests, or to protect our legal rights.

We do not sell customer contact lists for money. Certain advertising or analytics activities may be considered a sale or sharing of personal information under applicable privacy laws. Where required, we provide appropriate privacy choices.

Shopify Platform

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

Shopify may process personal information in connection with hosting, checkout, payment processing, security, and other store functions.

For more information about Shopify's privacy practices, please visit Shopify's Privacy Policy.

Marketing Communications

With your consent or where otherwise permitted by law, we may send promotional emails, product updates, discounts, and special offers.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our promotional messages.

Unsubscribing from promotional communications will not prevent you from receiving essential transactional messages related to your orders.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, and disclosure.

Our website uses security features provided by Shopify and applicable third-party service providers.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of eligible personal information.
  • Withdraw consent for certain processing activities.
  • Opt out of certain marketing communications.
  • Request information about how your personal data is used or shared.
  • Opt out of certain targeted advertising or data-sharing activities where applicable.

To exercise any applicable privacy rights, please contact us through our Contact Us page. We may need to verify your identity before processing certain requests.

Children's Privacy

US Drinkify does not knowingly collect personal information directly from children under the age of 13 or the applicable minimum age established by local law.

If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete that information as required by law.

Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or external services.

We are not responsible for the privacy practices, security measures, or content of third-party websites. We recommend reviewing their privacy policies before sharing personal information.

International Data Transfers

Because our website uses Shopify and other service providers, personal information may be processed or stored in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be used to protect personal information transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

Any updates will be posted on this page. We encourage customers to review this policy occasionally to stay informed about how their information is handled.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact US Drinkify through the Contact Us page on our website.

We are committed to respecting your privacy and providing a safe, secure, and transparent shopping experience.